Important Notice TRAM is a wellness, educational, and coaching company — not a medical provider. TRAM does not provide medical care; does not diagnose, treat, cure, or prevent disease; is not a hospital, physician practice, or licensed healthcare provider; and is not acting as your doctor or healthcare practitioner. TRAM is not a "covered entity" under HIPAA, and your information may not receive HIPAA-level protections.

This Privacy Policy describes how The Reverse Aging Method™, The Method Media Group LLC, and affiliated brands/entities ("Company," "TRAM," "we," "our," "us") collect, use, store, disclose, and protect information obtained from users, clients, visitors, and purchasers ("you," "your"). By accessing, purchasing, enrolling in, or using any TRAM website, platform, program, communication channel, or service, you consent to the practices described in this Policy.

1. Information We Collect

A. Personal Information

Including name, email address, telephone number, mailing address, billing information, and username/login credentials. Payment card information is generally processed by third-party payment processors and is not fully stored by TRAM.

B. Wellness & Health-Related Information

You may voluntarily submit wellness questionnaires, body measurements, weight/body composition information, progress photos, nutritional information, exercise/activity information, sleep information, biomarker and bloodwork/lab information, glucose monitoring information, recovery metrics, lifestyle habits, coaching notes, and survey responses. This information is voluntarily provided for educational, coaching, and personalization purposes only.

C. Device & Technical Information

We may automatically collect IP address, browser type, device identifiers, operating system, referral URLs, session duration, website interactions, cookies, and tracking data.

D. Marketing & Communication Data

We may collect email engagement data, SMS engagement data, ad interaction data, survey responses, customer support communications, and social media interactions.

2. How We Use Information

We may use your information to deliver coaching and educational services; personalize your experience; respond to inquiries; process payments; improve programs and websites; conduct analytics; send updates and communications; provide customer support; maintain security and fraud prevention; comply with legal obligations; and enforce agreements and policies.

3. Cookies & Tracking Technologies

We may use cookies, pixels, analytics tools, session tracking, and retargeting technologies including Meta/Facebook Pixel, Google Analytics, TikTok Pixel, advertising platforms, and email automation systems. These technologies may track website behavior, purchases, ad interactions, and device/browser behavior. You may disable cookies through your browser settings; however, portions of the site may not function properly.

4. Third-Party Service Providers

We may share information with third-party providers that assist in operating the business, including payment processors, hosting providers, CRM systems, email/SMS providers, analytics providers, scheduling platforms, coaching platforms, and advertising providers. Examples may include Stripe, GoHighLevel, Google Analytics, and Meta. We are not responsible for the independent privacy or security practices of third parties.

5. No Sale of Personal Information

TRAM does not sell personal information for monetary compensation. However, certain advertising or analytics activities may constitute "sharing" under certain state privacy laws.

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6. Testimonials & User Content

If you voluntarily submit testimonials, reviews, social media tags, before/after photos, video testimonials, or written success stories, you grant TRAM a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, display, edit, and distribute such content for marketing, promotional, educational, and business purposes unless otherwise prohibited by law or revoked in writing.

7. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information. However, no system can guarantee absolute security, internet transmissions are inherently imperfect, and unauthorized access, breaches, or cyber events may occur. By using our services, you acknowledge these risks.

8. Data Retention

We may retain information as long as reasonably necessary for business purposes, to comply with legal obligations, to resolve disputes, to enforce agreements, and to maintain business records. Retention periods may vary by information category.

9. Your Rights

Depending on your jurisdiction, you may have rights to access your information, correct inaccurate information, request deletion, opt out of marketing communications, request data portability, and restrict certain processing activities. Requests may be submitted to: [email protected]. We may verify identity before processing requests.

10. Email & SMS Communications

By submitting your information, you consent to receive program-related communications, administrative notices, marketing emails, SMS/text messages, and promotional communications. Consent is not a condition of purchase. You may opt out via unsubscribe links, by replying STOP to SMS messages, or by contacting us directly. Message and data rates may apply.

11. Children's Privacy

TRAM services are intended only for individuals age 18 or older. We do not knowingly collect information from minors.

12. International Users

If you access TRAM from outside the United States, you understand your information may be transferred to and processed within the United States.

13. California Privacy Rights

California residents may have additional rights under applicable privacy laws, including the right to know, right to delete, right to correct, right to limit certain uses, and the right to opt out of certain sharing activities. Requests may be submitted through our contact information below.

14. Changes to This Policy

We reserve the right to modify this Policy at any time. Updated versions become effective upon posting. Continued use of TRAM services constitutes acceptance of revised policies.

15. Contact Information

The Method Media Group LLC
[email protected]

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